The top 5 banking news stories in emerging markets this week.
1 – The death of the branch? Or is mobile over-hyped?
Do banks still need branches, or does the smartphone make a physical presence obsolete? Panellists disagreed during a spirited debate hosted by ATM maker Wincor Nixdorf in Istanbul last week. >>
2 -Online financing, rising costs squeeze profits at China’s midsize banks
Squeezed between cut-throat competition from online financing firms and rising funding costs, China’s midsize banks are falling out of investors’ favor as they increasingly lag behind the country’s top five lenders. >>
3 – Contact centre boost for African banks
The banking sector in Africa is becoming increasingly competitive on the continent. Contact centres can provide financial service organisations with an edge. They can assist to improve customer service, drive sales, lower the cost of products, ensure compliance and better manage risk. >>
4 – Twinned with South Sudan
SPEND a few days in Yangon, and you can almost believe you are in a country with a functioning financial sector. ATMs, completely absent just a few years ago, now dot the city. Credit cards are increasingly (though still not widely) accepted. >>
5 -Online banking, apps force brick-and-mortar bank branches to go high-tech
(Video)1 in 4 mobile bankers have deposited check using phone in past 12 months. >>